25th Annual Meeting Takeaways

This year’s annual meeting, held in Chicago, Illinois, was attended by over 30 attendees including members, prospects, and international guests. Below you will find a synopsis of the two-and-a-half-day conference.

25th Annual Meeting Takeaways

This year’s annual meeting, held in Chicago, Illinois, was attended by over 30 attendees including members, prospects, and international guests. Below you will find a synopsis of the two-and-a-half-day conference.

Understanding your 4883C Letter

If you received Letter 4883C, it is not fraud. It is a legitimate request, from the IRS, asking you to verify your identity. The letter will contain instructions to call the toll-free IRS Identity Verification telephone number at 800-830-5084. Before you call, gather the following items:

Tips on Determining If It’s Really The IRS At Your Door

With continuing phone scams and in-person scams taking place across the country, the IRS reminds taxpayers that IRS employees do make official, sometimes unannounced, visits to taxpayers as part of their routine casework. Taxpayers should keep in mind the reasons these visits occur and understand how to verify if it is the IRS knocking at their door.

3 Important Reasons to Invest in Corporate Social Responsibility

With another busy season behind us, now is a great opportunity to think about what comes next. For many of our member firms, this means revisiting marketing and business development activities that were put on hold. These next six to eight weeks are a great opportunity to refocus, plan and implement. One area to consider evaluating might be your approach to corporate social responsibility (CSR).

Checking the Status of Your Tax Refund

The “Where’s My Refund?” tool is available on irs.gov and through the IRS mobile app, IRS2GO. Updated daily, “Where’s My Refund?” has the most up-to-date information about the status of your refund. The tool displays when your return is received, approved and sent. After the IRS approves the refund, an actual refund date is provided.

6 Tips For Improving Your Client Experience

As today’s decision makers shift, so too are the expectations around client service. Understanding what clients want is important. While there are some trends or commonalities across generations, the fact is, people are changing. To exceed client expectations, it’s important that CPA firms pay close attention to their client experience and invest in it. Here are six tips to help you to improve your client experience.